![]() ![]() This role is responsible for high level analysis that the team of 6-10 Quality Analysts conduct on a weekly basis with the goal of improving our Customer Support CSAT on a MoM level by diving into the negative detractors, finding the root cause, then collaborating with the Support leaders and trainers to ensure a SMART plan for the fix forward. Alternatively, you can press CTRL + SHIFT + A (default) or set your own Hotkey to quickly activate it. Apply the action Right click on your selected clip and hover over the Apply action option to see all available actions for that clip. ![]() The Audit Manager is responsible for the overall process and execution of our audit program. Select a Clip Select any of your clips, clip types can be filtered by type: Text, Image, HTML & Hypertext. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |